Clear answers, short enough to use
The purpose of this FAQ centre is to answer common questions directly and point to a deeper guide where the detail genuinely matters.
Key themes
Common questions
Am I committed after completing the enquiry form?
No. The form begins a confidential discussion and does not oblige you to accept a proposal.
Do I have to sell my whole portfolio?
No. Selected assets, geographic clusters or a phased disposal may be considered.
Can a property be considered with tenants in place?
Potentially, yes. The tenancy, rent, arrears, records and buyer requirements need to be understood.
Do you promise full market value?
No. No price promise can be made before valuation, due diligence, funding and legal review.
What information is enough to start?
A property address or list, type, occupancy, rough rent, approximate value, secured debt and the main issue are enough for an initial review.
Do you provide legal or tax advice?
No. Legal, tax, mortgage and regulated financial advice should come from appropriately qualified professionals.
Can I compare routes without giving contact details?
Yes. The comparison and guide pages are designed to be useful before an enquiry.
Can I call instead of using the form?
Yes. Call 0330 043 9557 for an initial confidential discussion.
What if some records are missing?
Start with what you have. Missing information can be identified as the review progresses.
Should I send tenant identity documents?
No. Do not send unnecessary sensitive tenant information during an initial enquiry.
Start the conversation
Talk through the property, not just the theory.
A rough property list and a clear description of what is making ownership difficult are enough for an initial confidential discussion.